The core component of your tamping machine, the tamping unit, is subjected to excessive stresses thousands of times a year. Depending on the operating conditions, it therefore shows a particular wear behaviour. To ensure that the demands on working quality are met by the machine during its entire service life, repairs or complete overhauls of the unit are required from time to time - in addition to regular servicing. This also enables the machine to work both sustainably and efficiently. In achieving this, we want to support you even more.
We offer an extensive programme for the overhaul of the units comprising four options. Regardless of the option chosen, we will actively support you. Our offer comprises: Fixed prices without additional costs charged afterwards (valid for general overhauls with original spare parts) and extended warranty. Because what we know for sure is that our tamping units perform high-quality work, even under the most difficult conditions. About 30 billion tamping insertions worldwide speak for themselves. Our major goal is ensuring both your satisfaction and the availability of our products for as long as your machine will be in operation.
Regardless of the maintenance strategy your company has chosen, we want to support you with our four options. Depending on the offer chosen, we will provide you with
- standardised original parts lists, of the manufacturer, of the parts to be used,
- standardised processes for the works to be performed,
- standardised tolerances and a uniform welding procedure for reconditioning,
- service technicians for installation and commissioning (depending on the option chosen)
- a continuous improvement process with data analysis and processing,
- international experts and continuous further training.
Exact analysis of your requirements and a uniform standard for producing and processing components have enabled us to make this offer.
Together with the manufacturer, we can offer your benefits – fixed price, cost reduction, extended warranty – thanks to:
- larger batches of new parts,
- clustering individual processing steps in centres of competence,
- standardised processes for reconditioning,
- reduced working time due to the use of more new parts and our parts management across Europe.
Services: A newly manufactured tamping unit will be used; installation and commissioning will be performed by a service technician; once a year or after a maximum number of 250,000 and 500,000 tamping insertions, a check will be carried out by a service technician.
Benefits: Maximum quality and precision, work unit in the same condition as a unit used in new machines, quality reserve for a long period of operation.
Warranty: Warranty will be limited to 24 months. However, it shall end prior to this deadline as soon as 500,000 tamping insertions have been made.
General overhaul using original spare parts *
Services: The entire unit will be overhauled completely following a process standardised across Europe; specified parts will be exchanged; installation and commissioning will be performed by a service technician; once a year or after a maximum number of 250,000 tamping insertions, a check will be carried out by a service technician.
Benefits: Fixed price, significant extension of the service life thanks to the use of original spare parts, higher quality and precision thanks to increased use of new parts.
Warranty: Warranty will be limited to 12 months. However, it shall end prior to this deadline as soon as 250,000 tamping insertions have been made.
Repair to the extent required *
Services: Your unit will be repaired as agreed upon; depending on their condition, different components will be reconditioned in our centres of competence.
Benefits: Reuse of a large part of the components, complemented by original spare parts.
Warranty: Warranty will be limited to 6 months. However, it shall end prior to this deadline as soon as 150,000 tamping insertions have been made.
Services: Package solution matching your machine model, well-balanced composition based on long-time wear studies.
Benefits: Installation of original spare parts, longer service life and higher precision, special price for repair packages.
Warranty: Installation of original spare parts, longer service life and higher precision, special price for repair packages.
You would like to learn more about our offers? Send us an E-Mail!
* Currently this offer is only available in Europe.